Monday, July 28, 2008

"Information Technology Support" is an Oxymoron

The purpose of technology is to help people perform tasks. Isn't it ironic that we need so much human support for managing technology? Or maybe oxymoron isn't quite right. "Technology support" is redundant. It's support for support, is it not? I mean, is technology doing its job if it needs lots of ancillary support to keep it going?