Thursday, July 31, 2008


I love that people continue to add relevant and useful information to 5 year old threads on Edward Tufte's bulletin board. It happens all the time. Talk about a simple and effective lessons learned resource...

Monday, July 28, 2008

"Information Technology Support" is an Oxymoron

The purpose of technology is to help people perform tasks. Isn't it ironic that we need so much human support for managing technology? Or maybe oxymoron isn't quite right. "Technology support" is redundant. It's support for support, is it not? I mean, is technology doing its job if it needs lots of ancillary support to keep it going?

Sunday, July 27, 2008